All businesses are telling their stories all the time. But it can be a mightily difficult task to retain coherence in all those stories. (Different people tell different stories in different ways). It is very easy to go off on a tangent as you illustrate your different products and services. Such tangents are natural good … Continue reading The huge value of a messaging ‘North Star’
Category Archives: Tagline
The goal of any story is to have a reader, view or listener get the point…quickly and easily. It doesn’t matter whether the story is the reason why we’re late for a meeting or the moral behind an Aesop Fable. Someone is telling someone else what happened. The core idea of your said or read … Continue reading Why One Central Truth is vital for your key message
The great default word – solutions – should never be used in your value proposition, or Million Dollar Message. (Actually, there is one place is can be, race to the end if you want to know where). For a start, all businesses provide a solution in one way or another. So, to use it in … Continue reading ‘Solutions’ is not the solution (even if it feels like it should be)
Unless you’re a psychopath it’s very likely you carry some ‘imposter syndrome’ on at least one of your shoulders. We all live with the secret fear one day we’ll be exposed as not so clever or competent as we pretend to be. The weight of our (self-imposed) expectations of ourselves forces us to be complicated. … Continue reading Why we’re afraid to be simple
Don’t repeat your ‘what’ if your business name gives me a clue If, by luck or construction, your business name gives me a clue what you do…great start. Doing so allows you greater freedom in playing with the next few words, especially to achieve an emotional connection with a potential customer. If I know your … Continue reading Don’t repeat your ‘what’ if your business name gives me a clue
Just look what a growing sense of tech self belief is achieving…the 14th TIN report has just been released – and what wonderful reading it is for New Zealand. Here are the combined ICT, High tech manufacturing and biotech industries cracking over $11 billion dollars in revenue, growing at more than 11% over last year, … Continue reading Tech self belief and telling our stories
Describing ‘who’ you are means unearthing your ‘what and why’ Telling someone you’re a lawyer or dentist tells me a little bit about your business. It is who, with a very small ‘w’. Such a generic description doesn’t reveal your heart and soul however. Using a broad descriptor for your who doesn’t provide an opportunity … Continue reading Finding ‘who’ means unearthing your ‘what and why’
If you’re Nike, with millions of dollars to throw at advertising, you can afford to promote an aspirational slogan. “Just do it” is a psychological reminder to be and stay active, with added sweat. Naturally, Nike hopes you’ll carry out such athletic activities in their kit. Their messaging is an oblique reminder of their brand. … Continue reading Just do it?…most of us can afford aspiration
The start of your website story is directly equivalent to a headline. And while the first words a stranger reads may not be news as such, this is how we should treat them for a visitor. It is the statement that encourages them (or not) to find out more. It is the encapsulating summary of … Continue reading It’s a headline…shouldering lots of heavy lifting
Imagine you read, “XYZ company, delivering creative solutions collaboratively, while empowering intelligent customer synergies”. Do you have a clue what they do? Have any of the words they’ve used to describe themselves provided points of difference compared to competitors? Would this first statement encourage further exploration of a website? The answer is unlikely – unless … Continue reading Why generic words are meaningless