What do you think the billboard pictured below in Wellington, New Zealand’s capital city, is ‘selling’? You certainly can’t tell from its tagline – defined at About.com as “a slogan or phrase that visually conveys the most important product attribute or benefit that the advertiser wishes to convey”. Well, if “Delivering exceptional customer experiences since … Continue reading So, what does CallActive actually do?
Simplicity thrills, complexity kills. And, somewhat paradoxically, the shorter the message, the more effort it takes to refine it to simple. (That’s why an organisation’s tagline – the two to five word description, promise, ‘story’ after its brand name – can be so tricky to distill). But what must a message contain to be considered … Continue reading Why your message has to be simple – and how to make it so